My cat can cry like a baby to get my attention and help with meeting his needs like covering up the “hole in his bowl”, the spot that shows up when he’s eaten to the bottom of his food in his bowl.
Some business days, I just wish it was socially acceptable to howl and cry plaintively like Spanky the Cat. Things don’t always go as planned. Technology doesn’t always save time. DLL Hell is a real place…some days.
Some days there’s a Hole in My Bowl.
Leadership in my business, on days like this, means:
- Stop. Look. Listen. Feel it all the way. In a private moment, in a private place. No Howling around my team.
- If something arises as “Need to Change”, put a 3-step plan into action (or schedule first step for action within 48 hours).
- If the “Need to Change” includes team changes, focus communication on the team behavior or business process that needs to change. No Personal Attacks in my team.
What does leadership in your business look like when there’s a Hole in Your Bowl?